Contents of the Guide

1. Rules Related To Accountable Services And Products
A.) Additional Health Fund Services (Pit Free)
B.) Life Improvement Services (Subject To Pit!)
1.1. Healthcare Services
1.2. Accounting For Holidays
1.3. Accounting For Medicines
1.4. Accounting For Healthcare Products
1.5. Accounting For Glasses, Contact Lenses And Sunglasses
1.6. Accounting For Medical Aids
1.7. Accounting For Medical Technology Equipment
1.8. Purchase Of Infant And Baby Care Products
1.9. Accounting For Sport Activites
1.10. Reimbursement For Loss Of Income
2. Medical Recommendation
3. Persons Entitled To Services
4. MKB Health Card
5. Replacement Of Card Because Of Loss, Damage Or Name Alteration
6. MKB Health Card Payment
7. Cash Payment
8. Information On Invoicing And Invoices
9. Submitting Invoices
10. Time Of Providing A Service By Health Fund
11. Payment In Two Instalments
12. Accounting For Foreign Invoices
13. Validity Of Invoices And Deadline Of Submitting Invoices
14. Use Without Legal Basis And The Possibility Of Payback
15. Statement Of Balance
16. Call Centre Operation
17. Customer Service, Complaints
18. If There Is No Sufficient Cover To Pay For The Service
19. Payments To The Fund
20. Reporting Data Changes
21. Tax Allowance
22. Membership Fees
23. Non-Payment
24. Termination Of Membership
25. Transfer
26. Recommendation Of New Service Providers
27. Metro Shopping Card For MKB Health Fund Members
28. How To Become A Member In MKB Health Fund
Glossary
Examples Of Eligible Medical Technology Equipment
Examples Of Eligible Infant And Baby Care Products
MKB Branches